FAQ

- Navigate to our website: https://www.houstonpipeliners.net/
- Select Log In in the top right
- Enter you user name and password
- Scroll to the bottom of the page where you see Member Dashboard
- Select Billing Info Tab
- Select Membership Status/Billing Info Button
- On row with your renewal date, in the far right, select the Receipt link
- PDF will open in a new tab
- Print or Save.
- Navigate to our website: https://www.houstonpipeliners.net/
- Select Log In in the top right
- Enter you user name and password
- Scroll to the bottom of the page where you see Member Dashboard
- Select My Events Tab
- Select Prior Event Registrations (not for PAH Scholarship check-in credit) Button
- For the row with the event in question, in the far right functions column, select the magnifying glass (detail) icon
- Scroll to the bottom of the page
- Select the “Click Here for a PDF invoice” link
- PDF will open in a new tab
- Print or Save.
- Navigate to our website: https://www.houstonpipeliners.net/
- From the menu bar across the top select Membership > New Membership Request
- Select the “Click here to Register as a New Member >>” Button,
- Select PAH Annual Membership,
- Select the “Continue >>” Button,
- Enter Profile information,
- Select the “Continue >>” Button,
- Enter Email address,
- Enter a User Name,
- Enter a Password,
- Re-Enter the same Password,
- Select the “Continue >>” Button,
- Select “Complete Your Registration” Button,
- Enter Credit Card Billing information,
- Select “Complete Payment” Button
- Please note that your credit card is authorized but not charged; your card will be charged only if the Membership Committee approved your application.
- The Association is 100% volunteer run so please allow several days for the Membership Committee to make a determination.
- Yes to both!
- Navigate to our website: https://www.houstonpipeliners.net/
- In the top right corner, select Log In,
- Enter your current username and current password,
- Select the "Sign In" button.
- Once logged into the members area,
- Scroll to the My Membership Information area,
- Select the Member Information tab,
- Select Change Username/Password,
- Replace your username (limit of 30 characters),
- Enter your new password,
- Re-enter your new password,
- Select the submit button.
Effective June 1, 2020, we changed to a calendar year for Membership.  Our 2019/2020 membership year ran from July 1, 2019 to June 30, 2020.  Our 2020/2021 year runs July 1, 2020 to December 31, 2021.  In 2022 and going forward our Membership year will run January 1 to December 31.
The Association does not issue refunds or credits if you are unable to attend a meeting since we incur a cost from the venue provider for each person that registers for a meeting.
- Navigate to our website: http://www.houstonpipeliners.net/
- From the menu bar across the top, select Education,
- Select Presentations,
- Select the presentation you are seeking to the right of the PDF icon.
- The presentation will open in a new tab.
- Navigate to our website: http://www.houstonpipeliners.net/,
- Select Log In in the top right,
- Enter you user name and password,
- Scroll to the bottom of the page where you see Member Dashboard,
- Select the My Events tab,
- Select the My Scholarship Events button.
- Navigate to our website: http://www.houstonpipeliners.net/
- Log into our Website and review your profile. If opt out of email is selected, unselect and save your changes.
- Check your Junk, Spam, and/or Clutter folders. If our messages to you are found there please add us to your safe senders list.
- If these steps do not resolve your issue, contact your email administrator. Have them check if messages or envelopes from @houstonpipeliners.net or @memberleap.com are being blocked. If yes, ask them to add messages and envelopes from @houstonpipeliners.net or @memberleap.com to the allowed list.